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Reduce risk

Stay with MemberDirect®

Central 1® is a credit union-owned organization that’s invested in your success. While other companies may offer account origination software, only Open Anywhere and Borrow Anywhere were built for MemberDirect, the preferred choice of more than 300 credit unions across Canada.

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Power up

Our partners are your partners

Central 1® has scale, our origination solutions are proof. We’ve negotiated preferred pricing with important vendors including Equifax®, TransUnion®, PPSA Canada and other premier service providers to give you a cost advantage that simply cannot be achieved by any one financial institution alone.

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Fast and easy onboarding

Account opening in 5 minutes

Introducing accounts that practically open themselves. Say goodbye to lengthy manual processes and hello to customer empowerment. Open Anywhere takes customers from first click to fully-approved, funded, and functioning accounts in as little as 5. That’s minutes; not days.

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Omni channel

Opens everywhere

Give customers the choice of how, where and when to apply. Applications can be started at home, continued at the office and finished in-branch. Start on one channel, finish on another – only Open Anywhere can do that.

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Intuitive

DIY account opening

Account opening is so simple customers will want to do it themselves. From entering their own data, and verifying their identity via TransUnion®, to funding their own accounts, Open Anywhere is faster and easier for everyone.

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Business growth

Grow share-of-wallet and share of customers

Business growth is no longer limited to opening hours, not when you can reach customers 24/7 with offers that are specifically created for them. Adobe Analytics is built in to help you do just that and more. Make Open Anywhere your ultimate customer acquisition and retention tool.

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Future-ready

Integrated into tomorrow

We designed Open Anywhere to work with most major banking systems and MemberDirect®. Data integrity ensures that information your customers enter today will work seamlessly with tomorrow’s upgrades. Provincial and federal government requirements are always fulfilled.

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Operational efficiencies

Say goodbye to manual processes

Open Anywhere is an efficiency demon. When customers enter their own data and approvals happen automatically, staff saves time. Big time. And frees them up to serve customers in more meaningful ways. The customer experience? Even better.

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DIY paperless lending

Ready. Set. Go.

Borrow Anywhere is a fast and easy online lending solution your customers will love. Customers enter data, verify their identity via TransUnion®, and find out fast if they’re pre-approved. Then they e-sign on the dotted line. Borrow Anywhere helps you compete with the Big Five and alternate lenders like never before.

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Omni channel

Lends everywhere

Borrow Anywhere lets customers apply for loans online, 24/7, from wherever they are using their preferred device. They can start their application on their desktop, continue on the go with their smartphone, and finish at the branch, or complete it entirely online. It’s their choice.

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Accelerate growth

Build a better loan portfolio

If you think Open Anywhere is a good way to build your business, wait until you see what Borrow AnywhereTM can do. Set your own risk models and pricing strategies as well as offer customers the right products at the right time. Deals get done fast and share-of-wallet grows and grows.

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Connected

Integrated in every way

Not only does Borrow Anywhere offer seamless integration with MemberDirect®, core banking systems, and leading service providers like credit bureaus, creditor insurers, and securities registration, but It also integrates with Open Anywhere, Borrow Anywhere’s partner in fast and easy account origination.

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Operational efficiencies

Automated everything

Instead of staff being bogged down in data entry, credit bureaus, title searches, and signature gathering, Borrow Anywhere automates it all, every step of the way. It gathers signatures electronically, stores documentation digitally, and upgrades easily—ensuring full compliance with federal and provincial regulators.

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Step up

Compete with big banks and alt lenders

Borrow Anywhere is as good as any digital lending offering from the Big Banks. Compete effectively and offer customers in a hurry for cash a better way than going with alternate lenders. Now remote customers never have to come into branch to apply for loans.

Features

Built for MemberDirect®

Data integrity

Data integrity

Pre-defined data fields ensure back-end data is consistent, easy to filter, and works with future innovations. It also meets regulatory compliance.

Real-time approvals

Real-time approvals

Auto-decisioning lets you set the parameters for risk-based pricing and removes the need for manual review and approval by staff.

ID verification

ID verification

Auto-verification happens as customers self-identify identify and validate their 3-year history with TransUnion® Enhanced Bureau Verification System ID.

Fraud protection

Fraud protection

As an additional fraud deterrent, customers pass a series of online challenges based on their credit bureau with TransUnion® Authentication.

Instantaneous funding

Instantaneous funding

Funding can be done by customers with Deposit Anywhere or Interac e-Transfer®. Mortgages and LOS loans are funded within minutes of approval.

Electronic signature

Electronic signature

E-signatures allow for a safe, secure, and easy way for customers to complete transactions anywhere, anytime, and on any device.

Centralized tasks

Centralized tasks

Credit bureau checks, debit card creation, online banking registration and customer documentation. All origination tasks happen within one unified interface.

Analytics

Analytics

Measure, personalize and optimize marketing campaigns and digital experiences with Adobe Analytics.

Ongoing compliance

Ongoing compliance

Consistent data, electronic customer consent and ID verification all ensure full compliance with applicable federal and provincial regulation.

Switch Concierge<sup>™</sup>

Switch Concierge

Powered by ClickSWITCH, Switch Concierge is a fast, easy and secure way for customers to transfer funds from other institutions and make your credit union their primary financial institution.
(Open Anywhere only)

Complete control

Complete control

Credit unions can configure Borrow Anywhere to work with different products, risk levels and pricing strategies to help build a better loan portfolio.
(Borrow Anywhere only)