Easy onboarding

Account opening in 5 minutes

Say goodbye to lengthy manual processes and hello to member empowerment. Open Anywhere takes prospects from first click to fully-approved, funded, and functioning accounts in as little as 5. That’s minutes; not days.

 

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Omni channel

Opens everywhere

Give members the choice of how, where and when to apply. Members can start their application at home, continue at the office and finish in-branch. Start on one channel, finish on another – only Open Anywhere can do that.

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Intuitive

DIY account opening

Open Anywhere makes account opening so simple members actually want to do it themselves. From entering and approving their own data, to funding their own accounts, and passing TransUnion® authentication all by themselves, Open Anywhere is better, faster and easier.

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Business growth

Grow share-of-wallet and share of members

Proven to boost conversions and membership, Open Anywhere has limitless potential to help your business grow. Let members respond to offers instantaneously online or on your mobile app without ever having to come into branch.

Want more real-time actionable insight into customer behaviour? Google Analytics and SiteCatalyst are fully integrated into Open Anywhere so you can see and understand your customers like never before. It’s the ultimate customer acquisition and retention tool.

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Future-ready

Fully integrated into your banking system

We designed Open Anywhere to work within Member Direct® so data customers input today will work seamlessly with tomorrow’s upgrades. Plus, Open Anywhere updates itself to remain compliant with both Canadian and provincial banking regulations.

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Operational efficiencies

Say goodbye to manual processes

Open Anywhere is an efficiency demon. When members enter their own data and approvals happen automatically, staff saves time. Big time. And freeing them up to serve customers in more meaningful ways. The customer experience? Even better.

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Reduce risk

Stay with MemberDirect®

Central 1® is a credit union-owned organization that’s invested in your success. While other companies may offer account origination software, only Open Anywhere was built for MemberDirect®, the preferred choice of more than 300 credit unions across Canada.

From easy 5-minute member account opening with data integrity, to ongoing compliance and future-ready compatibility, keep members where they feel most secure and comfortable—within your credit union’s online platform. Only Open Anywhere can do that.

Features

Open Anywhere makes everything better

Data integrity

Data integrity

Pre-defined data fields ensure back-end data is consistent, easy to filter, and works with future innovations. It also meets regulatory and auditing formats.

Real-time account approval

Real-time account approval

Auto-decisioning lets you set the parameters for the kind of customer you want to attract and removes the need for applications to be reviewed by staff.

ID verification

ID verification

Auto-verification happens instantaneously as members self-identify by answering challenges directly from TransUnion® Authentication Service.

Instantaneous funding

Instantaneous funding

Members fund their own accounts with Deposit Anywhere or Interac e-Transfer and pass secondary identity checks simultaneously.

Electronic signature

Electronic signature

Safe, secure, and easy way for members to complete transactions online. Securely hosted in Canada to meet all data residency requirements.

Centralized Account Opening Tasks

Centralized Account Opening Tasks

All of the key elements of opening new accounts are now in one place. This includes the credit bureau checks, debit card creation, online banking registration and customer documentation.

Analytics

Analytics

Measure, personalize and optimize marketing campaigns and digital experiences with Adobe Analytics.

Ongoing compliance

Ongoing compliance

Consistent data makes regulatory and auditing requirements easier to meet. Electronic customer consent and ID verification fulfil compliance as well.

Switch Concierge

Switch Concierge

A fast, easy and secure way for members to transfer accounts from other institutions and make your credit union their primary financial institution.